FAQ

toy infomation

At Wunderkinds, our top priorities are nurturing early childhood learning, protecting the environment, and the safety of your child. With this in mind, we choose to purchase our toys from manufacturers who produce eco-friendly, safety compliant toys that enhance learning through play. Some of our manufacturers include Grimms, Hape, PlanToys, Freckled Frog, Green Toys, Papoose, Miniland, Sensory Matters, Everearth.

All of our toys are cleaned and sanitized before they are delivered. To find out more about our sanitization and cleaning process check out Squeaky Clean.

 A WT package contains 4-5 amazing and fun toys that have been personally curated for your child's interests and develpmental needs. Please see individual subscription packages for more information regarding the types of toys you may find in each pack.

Each and ever toy pack is personally curated for your child, I pride myself on communicating with my customers on their child's needs, interests and enjoyment of previous toy packs. Furthermore,  a photo is sent to you to ensure that everybody is happy with the pack and there is no doubling up on toys you may already have.

We love our toys and we’re sure that your kids will too. We understand that on occasion they may not want to give them back, and that’s okay, contact us at hello@wunderkindstoys.com and we can offer you a discounted price for the toy.

We understand that toys get lost or broken from time-to-time. If you can't find a missing piece don't stress, in most cases it turns up and you can return it at a later date. Kids break toys, we understand and in most cases no fee is charged.

Subscription

We are more than happy to accommodate the needs of your family, if you have two (or more) little ones, just let us know and we can make a pack perfect for your needs.

We currently have toys that are appropriate for 6 months - 5 years, at WT we understand that each child reaches developmental milestones at different times which is why we make each pack specific to our customer. Our subscriptions currently come in the following age groups: 12–18 months,18–24 months2–3 years3-5 years. While our age suggestions are a guide only, please be aware that some toys in the 2-3 years, and 3-4 years packs could be pose a hazard to children in younger age groups

1. Choose a package for your child,

2. We will deliver a personally curated pack of toys on the second or the last Friday of each month depending on when your order was received see delivery dates for details. 

3. We will pick up the previous months toys at the same time as delivery, clean and sanitize them, and pack them up ready to be enjoyed by another child.

Of cource! Once you sign up to your Wunderkinds Toys subscription you are free to swap, change, pause, cancel your subscription at any time, no sigh up or exit fee will be charged. As part of your sign up you will be required to create a account where you can manage all your WT details, alternatively, send us an email and we are happy to help in any way we can. 

Absolutely! Our subscriptions make fantastic gifts and are the perfect option for birthdays, Christmas and more.

When you purchase a gift subscription, we offer the option for the recipient to choose the start date. Find out more here.

Delivery

Alphington, Airport West, Ascot vale, Avondale Heights, Bellfield, Brunswick, Brunswick East, Braybrook, Brooklyn, Bundoora, Carlton, Carlton North, Coburg, Collingwood, Eaglemont, Epping, Essendon, Fairfield, Fawkner, Flemington, Fitzroy, Fitzroy North, Footscray, Glenroy, Greensborough, Hadfield, Heidelberg, Heidelberg West, Ivanhoe, Ivanhoe East, Keilor, Kensington, Kingsbury, Lalor, Macleod, Maidstone, Maribyrnong, Mill Park, Moonee Ponds, Newport, North Melbourne, Northcote, Parkville, Pascoe Vale, Pascoe Vale South, Preston, Reservoir, Rosanna, Seddon, Spotswood, Strathmore, Thornbury, Thomastown, Tullamarine, North Footscray, Oak Park, Watsonia, Watsonia North, Williamstown, Williamstown North, Yarraville

If you live outside of these areas and would like to subscribe to Wunderkinds, please feel free to contact us at hello@wunderkindstoys.com and we can discuss delivery options.

We will deliver a bag of toys to your front door on the second Friday or the last Friday of each month depending on when your order was revived. We will pick up the previous month’s toys at the same time. Please check out our delivery dates.

We provide a free delivery and pick-up service to the following suburbs:Alphington, Airport West, Ascot vale, Avondale Heights, Bellfield, Brunswick, Brunswick East, Braybrook, Brooklyn, Bundoora, Carlton, Carlton North, Coburg, Collingwood, Eaglemont, Epping, Essendon, Fairfield, Fawkner, Flemington, Fitzroy, Fitzroy North, Footscray, Glenroy, Greensborough, Hadfield, Heidelberg, Heidelberg West, Ivanhoe, Ivanhoe East, Keilor, Kensington, Kingsbury, Lalor, Macleod, Maidstone, Maribyrnong, Mill Park, Moonee Ponds, Newport, North Melbourne, Northcote, Parkville, Pascoe Vale, Pascoe Vale South, Preston, Reservoir, Rosanna, Seddon, Spotswood, Strathmore, Thornbury, Thomastown, Tullamarine, North Footscray, Oak Park, Watsonia, Watsonia North, Williamstown, Williamstown North, Yarraville

If you live outside of these areas and would like to subscribe to Wunderkinds, please feel free to contact us at hello@wunderkindstoys.com and we can discuss delivery options.